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Sonny's BBQ in Venice - Just say NO to customer service
It seems that the managment at our local Sonny's BBQ feels no need to provide the same Quality to it's "TO GO" customers as it does it's "DINE IN" customers. Why would that be?
Comments
Re: Sonny's BBQ in Venice - Just say NO to customer service
I'm not sure what exactly your problem was with the service. If you could be a bit more verbose, the rest of us might be able to respond. I go to Sonny's in Venice at least once a week for lunch, and have gotten to know most of the management and staff. They seem to be to be very nice, and even when I do a to go order, it has always been good.
Re: Re: Sonny's BBQ in Venice - Just say NO to customer service
by
Anonymous
on Wed 02 Apr 2008 02:26 PM EDT | Permanent Link
We travel to the coast from Minnesota 8-10 times a year, always planning our travel to hit the Sonny's BBQ in Corbin Kentucky. Our experiance has always been great. Love the BBQ and the sauce. The staff has even served us go-food when we arrived too soon for lunch. Your experiance could very well be a problem with the local owner / manager. Does not sound like a systemic problem with the franchise. Try the one in Corbin, birthplace of Colonel Sunders of KFC Fame.
Re: Sonny's BBQ in Venice - Just say NO to customer service
WOW! Someone other than me looks at this site. Ya I'm done with Sonny's. Some smartass behind the counter got smart with me. I told him to pound sand. Frankly I got tired of paying over six dollars for a little pile of meat & cold mushy fries. Found some real good BBQ with the best customer service at Big Beefy's BBQ across from Kile's hardware on us41 in Nokomis. $4 for a BIG pile of meat. Best sandwich in town! Good chilidogs too.
Re: Sonny's BBQ in Venice - Just say NO to customer service
In fact the Venice Sonny's BBQ has new management.....Maybe I'll sneak in & see if I can get some crisp fries with my lunch....For my $5 I'll takes Beefy's anyday......
Re: Sonny's BBQ in Venice - Just say NO to customer service
In all fairness I should say that after seeing the "new management" on the marquee I gave it another try. results: 1st lunch was "decent" 2nd time took 30 mins & it was wrong & greasy 3rd lunch was on them because of the 2nd one 4th time (this week) was what seemed to be microwaved sliced pork (unlike anything I've ever seen at sonny's) soggy fries & underdone garlic bread. & thats the way it is.
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